Employee Assistance Programmes (EAP)

“The EAP is a work-site based programme designed to assist: (1) work organizations in addressing productivity issues, and (2) ‘employee clients’ in identifying and resolving personal concerns ; including, but not limited to, health, marital, family, financial, alcohol, drug, legal, emotional, stress or other personal issues that may affect job performance.”

(Employee Assistance Professionals Association, 2009)

Benefits of an EAP to the Employer:

  • It prevents measurable losses due to performance problems such as:
  • Absenteeism
  • Tardiness
  • Abuse of sick leave
  • Accidents


Benefits of an EAP to the Employee:

  • Getting the right help at the right time
    • Support
    • Crisis
    • Venting
    • Information
    • Referrals