Coping with Tragedy

Coping with Tragedy

Manager: ‘How can I tell this awful story? Shock and Pain  When the manager arrived at the worksite on Monday morning some employees had already heard that Wendy ( a pseudonym)had taken her own life the evening before. The news spread like wildfire and so did the...
Confessions of a Front Desk Clerk

Confessions of a Front Desk Clerk

Do front desk clerks need to be ethical? Shouldn’t they leave the ethical behaviour to the trained professional? After all, a receptionist’s job is just to greet and welcome clients, isn’t it? Front desk clerks anywhere are required to perform more than a simple smile...
Clients Have Rights Too!

Clients Have Rights Too!

CLIENTS’ RIGHTS: It is EAL’s policy to protect the rights of clients.  Each client receiving EAP services have the following rights: The right to be treated with respect for personal dignity, autonomy and privacy. The right to be informed of one’s own treatment plan...
Innocent Victims

Innocent Victims

Children as victims of crime slip through the crack of our protective care in more ways than one. When children are victimized, their normal physiological and psychological adjustment to life is disrupted. Furthermore, they must cope with the trauma of their...